NXi’s standard support is available 8 a.m. to 6 p.m. MST except for major holidays.

Call: 801-274-6007

Email: support@nxicom.com

 

Summary of Support Categories for Purchased Systems:

Standard Level Support
Support Hours: NXi business hours (see above)

Silver Level Support
Support Hours: 12/7/365 (8am-8pm MST)
NXi Classes: (at NXi's offices) -- 8 hours / year

Gold Level Support
Support Hours: 24/7 (365 days/year)
NXi Classes: (at NXi's offices) -- 16 hours / year

Summary of Support Categories for Hosted Systems:

Support: 24/7 (365 days/year)